Why Does the Dispensary Say I Can't Purchase More?
You’re at the dispensary, you’ve found what you want, and then you’re told you don’t currently have enough available in your recommendation.
What happened?
You’re not necessarily expired.
Your Available Amount Can Change
Florida’s medical marijuana system tracks purchases and physician orders through the Medical Marijuana Use Registry.
What you’re currently able to purchase can depend on your physician’s active orders and your prior dispensing history.
This can make the numbers in your Registry confusing at first.
Running Low Doesn't Always Mean Your Certification Expired
There is an important difference between:
Your state MMUR ID card
Your physician certification
Your physician orders
The amount currently available within those orders
These are related, but they aren’t all the same thing.
Before Assuming Something Is Wrong
If a dispensary tells you there is an issue with your recommendation, ask what specifically they’re seeing.
If you’re still confused, contact us.
We're Here to Help
Call or text Free Canna Cards 7 days a week.
If the question involves your physician certification or orders, our team can help point you in the right direction.